Our return policy lasts for 3 days and is subject to our approval . If 3 days have gone by since your purchase date, unfortunately, we are unable to offer you a refund on your purchase.

To be eligible for a return, your items purchased must be unused / unaltered and in the same condition that you received it in original packaging.

Additional non-returnable items:

* Gift cards

* Product purchased with Loyalty points

* Personal care items To complete your return, we require a receipt or proof of purchase.

Item can also be exchanged within 30 days from the date of purchase from our uniform store at Cranleigh School, Senior Building ,Abudhabi , UAE.


You can cancel online orders by sending an email to / If the goods are already dispatched at the time of cancellation no refunds are issued.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment.


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at /

SALE ITEMS (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.


We only replace items if they are defective/damaged or incorrect size for uniforms.  If you need to exchange it for the same item, send us an email at and visit our uniform store at the Cranleigh School Abudhabi Senior Building along with the item so that we may address the issue.

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